HR doesn’t have to be complicated.
It has to be right for your business.
Fractional HR for small businesses, start-ups, and growing teams without the overhead of a full-time hire.
Good HR isn't about having the right answer ready before you've asked the right questions.
It's about taking the time to understand your business, your people, and the specific circumstances you're navigating — and then building something that actually fits.
We ask the uncomfortable questions, sit with the complexity, and resist the urge to reach for a template when what you need is something made for you.
What We Do
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The right HR technology makes everything more efficient. We help you choose, set up, and embed the tools that fit your size and budget — so your people data is organised, accessible, and actually useful.
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First impressions matter. We design onboarding experiences that set new hires up for success from day one — covering everything from pre-onboarding to culture, expectations, and role clarity.
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Finding the right people is one of the most important things a small business does. We manage the full hiring process — from writing job briefs and sourcing candidates to interviews, offers, and everything in between — so you can focus on running your business.
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Clear policies protect your business and give your team the certainty they need. We write practical, plain-language handbooks and policies that are easy to understand, and built for how your business actually operates.
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Performance conversations shouldn't be dreaded. We build simple, effective frameworks for setting expectations, giving feedback, and having the conversations that help your people — and your business — grow.
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Endings matter as much as beginnings. We help you manage departures — voluntary or otherwise — with care, compliance, and clarity, so the process is handled properly and your remaining team feels secure.
Working Together
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Got a specific people challenge that needs solving? Project-based support is a focused engagement with a clear scope, defined timeline, and practical deliverables you can actually use. Perfect for one-off needs like building an onboarding program, writing your first employee handbook, or setting up a performance review process.
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For businesses that want consistent, senior-level HR support without the full-time hire. We work together on an ongoing basis — flexible hours, flexible cadence — embedding good people practices into your business as it grows. Think of it as having an experienced HR partner in your corner, without the overhead.
Sometimes the work doesn’t fit neatly into a box.
If you’re navigating something specific, going through a period of change, or just not sure where to start, reach out.
The best engagement often start with, “I’m not sure what I need but something isn’t working.”
Frequently Asked Questions
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Fractional HR is a flexible model that gives your business access to senior HR expertise without the cost and overhead of a full-time hire. Instead of a salary, benefits, vacation pay, and employer contributions, you're investing in outcomes and experience, scoped to what your business actually needs.
Most engagements run on a monthly retainer, but I also offer project-based support — whether that's a hiring push, a policy overhaul, or getting systems in place that your team can confidently run on their own. If it falls somewhere in between, we can figure out a structure that works.
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It's for founders who are tired of doing everything themselves — and know it's time to bring in some HR muscle, but aren't quite ready (or don't need) a full-time People hire just yet.
That might look like a growing startup that needs structure before things get messy. A creative agency scaling fast and hiring for the first time. A business that wants solid HR systems put in place — hiring processes, onboarding, policies — that the team can actually maintain without hand-holding.
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Practically speaking, I embed with your team in whatever way works best for you. Slack, Zoom, email — I work mostly remotely and asynchronously, which keeps things efficient and low-friction. If you want some in-person presence, that's a conversation we can have too.
Day-to-day, I might be running a recruitment process, advising a manager on a people issue, building out your onboarding experience, or helping you navigate a tricky HR situation. I travel with clients for offsites, key hiring moments, or specific projects when it makes sense.
Scope varies by engagement — some clients need ongoing strategic support, others need hands-on execution — but the common thread is that you get a real HR partner who's genuinely invested in your business, not just checking boxes.
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Depending on availability, we can get started within a few days.
It starts with a complimentary discovery call so I can get a feel for your business and what you need. From there, I'll put together a proposal, and once we're aligned, we move into kick-off and onboarding. The whole process is designed to be straightforward — no lengthy procurement cycles, no lengthy notice periods. Just a clear scope, a signed agreement, and we're off.
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Great work doesn't happen in a silo, and neither does running a business. One of the things I'm most proud of at Koala HR is the trusted, vetted network of specialists I've built over the years — so when a need comes up that goes beyond people and culture, I know exactly who to call.
That includes employment and immigration lawyers, group benefits brokers, executive and leadership coaches, and fractional C-suite support (CTO, CFO, CMO). On the creative and growth side, I can connect you with designers, copywriters, digital marketers, and developers too.
Everyone in my network is someone I've personally worked with and would recommend without hesitation. These aren't cold referrals — they're people I trust. So when I make an introduction, you can feel confident you're in good hands.
Explore our Partner Network.
Let’s Talk
Use the calendar to find time for a free and confidential conversation about how Koala HR can partner with your business.